Due to high demand of appointment times, it has become necessary to establish a cancellation policy. Any appointments scheduled will be required to put a credit/debit card on file. In the case of a cancellation, our policy is as follows:
Courtesy calls are necessary for cancellations. Three hour cancellation calls are requested. If cancellations are made within three hours of appointment times, a $20 charge will be applied to the card on file. In the event that the client does not come in for a service that is booked, with no forewarning (no call, no show), a $30 charge will be applied.
72 hours before appointment times, a courtesy email will be sent as a reminder with options to confirm appointments.
24 hours before appointment times, a text message reminder will be sent as well.
Cancellations can be made via phone calls, voicemail, Facebook, or emailing our business email. (firstname.lastname@example.org).
*****PLEASE DO NOT RESPOND TO THE TEXT MESSAGE NOTIFICATION. IT IS A ONE WAY SYSTEM.*****
We have many new and exciting things on the way for our growing number of clients and look forward to doing our very best to serve you all!
Fresh Skin Care & Aesthetics